Help and Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Warranty

  • Each ticket that you post to the tech assistance Department will be answered in approximately one hour. The common questions will be resolved immediately. However, if the service question you have submitted calls for assistance from a competent admin technician, we are going to forward the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Top–quality Technical Help And Support Service

  • We provide you with around the clock tech assistance via a lightning fast ticketing application built into your Control Panel. You’re able to e mail us anytime about any of the apps that come pre–configured on your virtual server, which include the desired Operating System, the server admin panel and our custom produced Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • An extensive and regularly updated article base is built into our in–house built Control Panel. It gives you quick tips on how to conduct all the fundamental web site management jobs. The Help zone offers comprehensive how–to content articles and step–by–step video guides. You can gain access to the Help section by pressing the Help or Video buttons in the upper right part of each Control Panel section.