Technical Support Channels
A 60–Minute Response Guarantee
All your assistance requests will be attended to in no more than one hour after the support ticket or e–mail has been submitted. If your case calls for further assistance from a system administrator, we will forward the trouble ticket or the email to the person on duty, right away then leave a note to notify you that more time will be required for arriving at the optimal solution. Furthermore if you take advantage of the Managed Services package, any of the server management services included there will be performed whenever you prefer.
A Top–Class Help Desk Service
If you need any help using the Control Panel or with any of the applications that we have pre–installed on the dedicated hosting server for you, do contact the technical support staff anytime via the ticketing system. Also, should you need assistance managing your server, you can order our Managed Services package, that includes Operating System updates every week, installation and troubleshooting procedures, server monitoring and restarting services, data backup disk storage space, etcetera.
An Intuitive Help Area
Every dedicated web hosting plan is equipped with our free–of–charge Control Panel, which features a detailed knowledge base and a selection of instructional video tutorials. Whenever you need assistance while working with the Control Panel, just press the Videos or Help buttons located in the top right corner.
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Florida
- Dedicated Servers
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£38.48
(per month)
- Intel Atom D525 1.8 GHz (2 cores) CPU
- 4 GB RAM
- 2 x 240 GB SSD
- Affordable Domains
- Full plan details
- Full plan details
- Order
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Xeon E3 v5
- Dedicated Servers
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£76.97
(per month)
- Xeon E3-1260L V5 2.10 GHz (4 Cores) CPU
- 16 GB RAM
- 2 x 240 GB SSD
- Affordable Domains
- Full plan details
- Full plan details
- Order