If your hosting service provider supplies live chat support, you're able to speak with an agent in real-time and learn useful info or get an issue resolved promptly. The main advantage of using chat as an alternative to calling to talk to a live person is that you will need just a computer with web access, which means that you will not pay any rates in the event that you are in a different country or state. In addition, it will be quicker to copy and paste details for instance domain names, usernames or error messages in other words details that are sometimes difficult to share with the other party on the phone. The real-time chat is also a quicker approach to contact the website hosting company's support team as compared to using a ticketing system. What's more, if some issue needs a little more time to be dealt with, you're able to do something different while you wait for assistance on the live chat, which means that you won't lose time - something that is not possible if you're on the telephone.
Live Chat Support in Cloud Hosting
We supply a live chat support service for all of the cloud hosting plans that we offer and we will support you with almost everything live. If you don't have an account with our company yet, we will provide you with more info about the plans in order to help you to select the most suitable plan. In case you are a current client, we will be able to help you with any billing or general issue and with a number of common tech matters, such as an e-mail address setup in a desktop email client. When you cannot give us a call for whatever reason or you're in a country where we don't have a local telephone number, the live chat will be the best way to get in touch with us. Of course, some troubles need extra time to examine and test, which means that you will need to open a support ticket to our technicians, however, we're able to save you time and help you with numerous issues on the chat.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is designed for all our future and current clients. In case you are looking for a new website hosting account, you will be able to chat in real time to one of our representatives and receive more information about our semi-dedicated hosting plans so that you can pick the perfect plan for your sites. In case you already have an account with us, we can assist you in a timely manner with billing, general and 1st level technicalmatters. Although in certain cases you may have to open a ticket because there're problems that cannot be resolved through a live chat, we will be able to help you with various standard tasks, for example setting up an email account in an e-mail client or redirecting one domain name to another one. As a result, you will benefit from prompt support and you'll save a lot of time.