Website Migration
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Q: What precisely does website migration mean and what does it include?
A: The website migration service offered by AskSue Hosting is absolutely free and consists of transferring all your website files, databases and emails from your present hosting provider to your brand new web hosting account with us. We’ll also update all the settings needed for your websites to be completely operational on our state–of–the–art cloud hosting platform.Our techs are completely capable of transferring any kind of site. With years of experience behind their backs, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom application with many custom libraries is as easy as moving a plain WordPress–based weblog.
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Q: Just how long will it take for my site to be migrated to your platform?
A: While we can’t give you a precise ETA, since there are plenty of variables, among them the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our very best to migrate your site within 48h, and in some cases – within 24h (if the content is not very large).
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Q: What data will I be asked to provide to your Website Migration Department?
A: We do not collect any personal info. We’ll need, though, the login information for your old hosting account along with the name of the site that you wish to move.
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Q: You will access delicate data. How can I be sure that you won’t abuse it?
A: Customer privacy is truly one of our leading responsibilities – that is why, both our payment page and our Control Panel login page are secured with enterprise–grade SSLs. We employ security measures, which include, but are not limited to: physical, electronic and administrative operations to protect the data that we collect on the web. And we have a very detailed and rigorous Privacy Policy, which describes the types of information that we collect.
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Q: Will my web site be offline during the migration?
A: Nah. Your site will continue to be accessible online during the transfer. As soon as everything is done on our end, we’ll notify you so that you can examine it and check for problems. If everything is alright, all you will have to do is modify your domain’s DNS settings.
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Q: Will my current hosting provider need to do anything?
A: Nah. We’ll never touch base with your web hosting provider about anything at all. They will not be aware of the web site migration either.
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Q: Which web hosting providers can you transfer content from?
A: We can migrate your web site from any web hosting provider or any Linux–driven web hosting platform as long as we can acquire access to the Control Panel and there’s FTP access available.The only web sites that we’re unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.